Terms of service
OVERVIEW
This website is operated by DRENCHD ACTIVE LLC (“DRENCHD,” “we,” “us,” or “our”). We offer this website, including all information, tools, and services (the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Our store is hosted by Shopify, which provides the online platform that allows us to sell our products and services to you.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not access or use the Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using this site, you represent that you are at least the age of majority in your state of residence.
You agree to provide accurate, complete, and current information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account and all activity under it.
SECTION 2 – PRODUCTS
We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product.
We do not guarantee that products will meet your expectations.
SECTION 3 – ORDERS AND PRE-ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Orders are not accepted until payment is processed and confirmation is sent.
Pre-Orders:
Some products may be offered on a pre-order basis. By placing a pre-order, you acknowledge and agree that:
- The item is not in stock and is made to order
- Estimated shipping timelines (including 6–8 weeks) are not guaranteed
- Delays may occur due to production or logistics
All orders, including pre-orders, are final sale and cannot be canceled, refunded, or modified once placed.
All purchases are subject to our Refund PolicyÂ
We reserve the right to cancel or limit orders suspected of fraud or unauthorized resale.
SECTION 4 – PRICING AND PAYMENT
Prices are subject to change without notice.
You agree to provide current, complete, and accurate payment information. By placing an order, you authorize us to charge your payment method for the total amount, including applicable taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by shipping carriers or events outside of our control.
Once an order has been shipped, risk of loss transfers to you.
We are not responsible for:
- Lost or stolen packages
- Packages marked as delivered
- Incorrect shipping addresses provided by the customer
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including logos, branding, images, text, graphics, and design, is owned by DRENCHD and protected by intellectual property laws.
You may not use, reproduce, or distribute any content without our written permission.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. These are provided “as is” without warranties, and we are not responsible for their content or use.
SECTION 8 – PRIVACY
Your use of the Services is subject to our Privacy PolicyÂ
SECTION 9 – FEEDBACK
Any feedback, suggestions, or submissions you provide may be used by us without restriction or compensation.
SECTION 10 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or update orders if necessary.
SECTION 11 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes or interfere with the operation or security of the Services.
SECTION 12 – TERMINATION
We reserve the right to terminate or suspend your access to the Services at any time without notice.
SECTION 13 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” without warranties of any kind.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, DRENCHD is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless DRENCHD and its affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 16 – SEVERABILITY
If any provision is found to be unenforceable, the remaining provisions will remain valid.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and DRENCHD.
SECTION 18 – ASSIGNMENT
We may assign our rights and obligations under these Terms without notice.
SECTION 19 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States.
SECTION 20 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 21 – CONTACT INFORMATION
DRENCHD ACTIVE LLC
Email: hello@shopdrenchd.com