Privacy policy

OVERVIEW

This Privacy Policy describes how DRENCHD ACTIVE LLC (“DRENCHD,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (the “Services”).

Our store is hosted by Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.

PERSONAL INFORMATION WE COLLECT

When you use our Services, we may collect the following types of personal information:

Information You Provide

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Phone number (if provided)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages viewed and interactions on our site
  • Referring website or source

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Improve site performance and user experience
  • Analyze traffic and usage

You can control cookies through your browser settings.

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, customer support)
  • Improve our website and customer experience
  • Prevent fraud and ensure security
  • Send marketing emails (if you opt in)

SHARING YOUR INFORMATION

We may share your information with third parties to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Marketing and analytics providers
  • Shopify and its service providers

We may also share information when required by law or to protect our rights.

BEHAVIORAL ADVERTISING

We may use your information to provide targeted advertisements or marketing communications.

You may opt out of targeted advertising through:

  • Facebook Ads settings
  • Google Ads settings
  • Your device settings

DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

YOUR RIGHTS (CALIFORNIA RESIDENTS)

If you are a California resident, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of the sale or sharing of personal information

To exercise your rights, please contact us at hello@shopdrenchd.com.

We will not discriminate against you for exercising your privacy rights.

DO NOT TRACK

Our website does not currently respond to “Do Not Track” signals.

SECURITY

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.

CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date.

CONTACT

For more information about our privacy practices, or if you have questions, please contact us at:

DRENCHD ACTIVE LLC
Email: hello@shopdrenchd.com